Privacy policy

PERSONAL DATA PROTECTION

In accordance with the personal data protection laws in force, you are hereby informed by VITRINOR, VITRIFICADOS DEL NORTE S.A.L. that the personal information obtained through our website is automatically processed by and for VITRINOR, VITRIFICADOS DEL NORTE S.A.L., which shall be responsible for it, with the aim of promoting the products offered online and taking promotional or advertising action, in an effort to broaden and improve our range of products, adjusting them to your preferences and needs, as well as offering a personalised web browsing experience. By browsing this website or filling out forms in it, you are giving your consent to data collection and automated processing as described above.

Regarding the aforementioned personal information, you can exercise your right to access, change, cancel, oppose or, if relevant, migrate your personal data, or withdraw your consent to their disclosure by writing a signed letter to VITRINOR, VITRIFICADOS DEL NORTE S.A.L., Bo. Rioseco S/N, 39788, Guriezo (Cantabria), Spain. VITRINOR, VITRIFICADOS DEL NORTE S.A.L. undertakes to treat personal data confidentially and to use them for the purpose they have been collected for, as well as to fulfil the obligation of storing them adequately and taking all the necessary measures to prevent data corruption or loss and unauthorised access or processing, in accordance with the Regulations for Security Measures for Automated Databases Containing Personal Data, approved by Royal Decree 994/1999, of 11 July.

VITRINOR, VITRIFICADOS DEL NORTE S.A.L. shall be held responsible for the processing of personal data, in accordance with Regulation (EU) 2016/679, of 27 April 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data. In this regard, you should know the following:

Purpose of data collection: Business relationship management and delivery of information about products and services. Data storage criteria: Your information shall be kept for as long as there is mutual interest in having a business relationship. When it is no longer necessary for this purpose, it shall be deleted in an environment where all security measures have been taken. The personal data obtained through the provision of services shall be disclosed to the following third parties:

  • Public administrations and agencies as established by law.
  • VITRINOR, VITRIFICADOS DEL NORTE S.A.L. suppliers, in fulfilment of contract obligations.

In compliance with Article 5 of Organic Law 15/1999, of 13 December, on Personal Data Protection (Spanish acronym: LOPD), you are hereby informed that the personal data you enter in any of the e-forms available on our website shall be stored in a database owned by VITRINOR for the purpose of processing your request. Failure to enter the relevant personal data in any of the forms available on our website may lead to your request not being processed.

In order for your request to be processed, it might be necessary for VITRINOR to share your personal data with other companies in the Vitrinor Group. Personal data are collected only for the purpose of managing business relationships, performing administrative tasks, providing services within the Vitrinor Group or sending information about our products and services.

In accordance with Article 15 of LOPD and in the terms of the LOPD Development Regulations (RLOPD), approved by Royal Decree 1720/2007, of 21 December, you can exercise your right to access, change, cancel or oppose your personal data at any time, writing to info@vitrinor.es and indicating the right you want to exercise in the subject of your email message. You can also write to:

VITRINOR

Barrio de Rioseco S/N

39788 Guriezo, Cantabria, SPAIN

Please keep VITRINOR informed of any changes in your personal data, so that we can keep our database up to date, without incorrect information. By accepting this legal notice, you are stating that your personal information is accurate and true.

VITRINOR undertakes to treat your personal data confidentially, and to use them solely for the intended purpose. Likewise, VITRINOR has taken all the technical and administrative measures required to ensure data security and prevent data corruption and loss, as well as unauthorised access or processing, taking into account the state of the art, the nature of the data stored and the risks threatening them, as a result of both human activity and physical or natural action, always in accordance with LOPD and RLOPD.

 

COOKIE POLICY

Our website uses cookies to improve user-content relationships, as well as to yield statistical information about visitors and their use of our website. In accordance with Directive 2009/136/EC, developed in Spain by Article 22 of the Information Society Services Act after the guidelines drafted by the Spanish Data Protection Agency, you are hereby informed of the use of cookies in our website.

WHAT ARE COOKIES?

Cookies are small pieces of data sent from a website and stored on the user’s computer by the user’s web browser while the user is browsing. They are designed to be a reliable mechanism for websites to remember stateful information or to record the user’s browsing activity. Cookies enable websites to store and retrieve information about the user’s or their computer’s browsing habits. Depending on the type of information they contain and the way the computer is used, they can be used to identify the user. Usually (but not always), cookies are stored in your hard disk, taking up very little space without interfering with the user’s computer. Moreover, cookies do not contain particular personal information; most of them are deleted when you close your browser (session cookies).. The information contained in cookies does not reveal your identity or include personal data. Furthermore, cookies do not have access to the content stored in the user’s computer: they just enable our system to identify you as a user who has browsed our website before, storing information about your browsing preferences and technical aspects (e.g. the pages you visited or the number of visits). In sum, cookies do not contain sensitive information about you, such as credit card numbers, bank account details, photographs, ID cards, and so on. Rather, the type of information stored is merely technical (browsing preferences, personalised content, etc.). As a result, the website server does not associate the user to an individual but rather to a web browser. In fact, if you regularly use Internet Explorer and one day you access our website from Firefox or Chrome, the website will not realise it is the same user and so will not show your usual preferences.

WHAT TYPES OF COOKIES ARE THERE?

Technical cookies: They are the most elementary type of cookies, necessary for website browsing. They enable you to browse the various pages in our website, using the options or services offered in them, e.g. login, restricted access, shopping, content sharing in social media, etc.

Analytics cookies: These cookies enable us (or third parties) to analyse your browsing habits by gathering information about it: most viewed categories, language, etc. This information can be used in statistical analysis or measurements of the use of our website.

Targeting cookies: These cookies are used to display contents with predefined general characteristics on the basis of parameters set in the user’s computer, such as language, type of browser, regional settings, and so on.

Advertising cookies and behavioural advertising: Advertising cookies enable a more effective management of advertisements by VITRINOR and third parties on the basis of the services you request or your use of our website. Advertising cookies analyse your browsing habits on the Internet to show you related advertisements. They store information about your browsing behaviour after continuous observation, in order to draft your advertising profile and show you relevant advertising content.

WHAT IS THE DIFFERENCE BETWEEN FIRST-PARTY AND THIRD-PARTY COOKIES?

First-party cookies: The cookies set by the website you are browsing.

Third-party cookies: The cookies set by (and on) a domain that is not the domain that appears in the browser address bar – mostly service providers: Facebook, Twitter, Google, Yahoo, etc.

WHAT COOKIES ARE USED ON OUR WEBSITE?

The cookies currently used on our website are associated with an anonymous user and their computer. They do not contain personal data. Being third-party cookies, they cannot be used to identify the user, gathering information about anonymous browsing habits. Moreover, they are temporary files.

Our website also uses _utma, _utmb and _utmz cookies to collect anonymous information and produce web trend reports with no need to identify individual users.

GOOGLE ANALYTICS

This website uses Google Analytics, a website analytical service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheater Parkway, Mountain View (California), CA 94043, United States. Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for our order to track your use of our website, compiling reports on website activity and providing other services relating to website activity and Internet usage. Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You can refuse treatment of the data or information by rejecting the use of cookies, by selecting the appropriate settings on your browser. However, you should know that doing so, you may not be able to use the full functionality of this website.

Google Analytics cookie usage on websites:

https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

By browsing this website, you agree to Google processing information about you in the ways and for the purposes described above.

DISABLING COOKIES

If you do not want our website to install cookies in your computer, or if you prefer to get a request every time the website wants to install a cookie, you should manage your browser settings accordingly. Most browsers offer three ways of managing cookies:

  • Cookies rejected by default.
  • ‘Ask me every time’ option.
  • Cookies accepted by default.

Some browsers also offer the possibility of selecting the cookies you want to be installed in our computer. More specifically, you can set your browser to:

  • Reject cookies from certain domains.
  • Reject third-party cookies.
  • Accept non-persistent cookies only (cookies saved only while your browser is running).
  • Create cookies for a different domain.

Below you will find the links to cookie management in the most popular browsers.

Google Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en

Internet Explorer: https://support.microsoft.com/en-us/help/17479/windows-internet-explorer-11-change-security-privacy-settings#ie=ie-11

Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari: https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

CHANGES IN OUR COOKIE POLICY

The cookie policy of our website may be updated at any time. We advise you to review our cookie policy every time you access our website if you want to keep yourself up to date regarding how we use cookies and what we use them for.