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FREQUENTLY ASKED QUESTIONS

Using our Vitrinor and Magefesa products, you will achieve exceptional results in the kitchen. Our products are made with high-quality, durable, and resistant materials. To maximize their performance and maintain them in perfect condition, we recommend carefully reading the instructions for use. These will guide you on proper usage to achieve optimum performance and perfect maintenance.

What should I do before the first use?

Before using your cookware for the first time, wash, rinse, and dry it thoroughly. Then, condition the non-stick surface with a thin layer of oil.

What cleaning products can I use? Can I use the dishwasher?

A soft sponge and warm water are all that are required to clean the cookware. The high-quality non-stick coating makes cleaning extremely easy. Although our products are dishwasher safe, to extend their service life, we recommend washing them in hot water with a mild detergent. The chemicals in dishwasher detergents and high washing temperatures can weaken the surface and shorten the product's lifespan. Avoid using scouring pads or abrasive materials to prevent damaging the surface.

Can I use the frying pan on gas cookers and vitroceramic or induction hobs?

Vitrinor's enameled steel products are suitable for all types of cookers: gas, electric, vitroceramic, and induction. For induction cookers, it is advisable to use medium settings. For aluminum ranges, consult the instructions for use. Never put the cookware in the microwave.

What types of utensils can I use to cook food in the pan?

Avoid using metallic or sharp utensils, as they can damage the surface. To keep the non-stick properties intact for longer, always use utensils made of wood, silicone, or heat-resistant plastic.

At what temperatures should I cook?

Cooking at medium temperatures is recommended. Medium or low temperatures will cook the food in its juices, maintaining its flavor and nutritional properties, and also save on electricity or gas. Center the frying pan on the cooker to avoid damaging the handle or coating and to achieve optimal heat distribution.

Avoid sudden temperature changes, such as cooling the pan under the tap while it's hot or overheating it empty, as these can deform the bottom and affect heat distribution. Preheat the pan at medium-low power for about 30 seconds before using higher power to prolong the life of the non-stick coating.

What precautions should I take when cooking?

Never leave the cookware unattended on the stove or leave an empty piece on the heat, as overheating can damage the non-stick coating. Do not shake the cookware in contact with glass ceramic or induction hobs, as this may scratch or damage the surface. Always use a protective cover to avoid burns when handling hot cookware. Turn off the cooking surface before moving the product.

If food remains stuck to the product, how should I remove it?

If food burns or sticks to the non-stick surface, fill the pan with water and a spoonful of bicarbonate soda, and let it soak for a few minutes until the mixture turns brown. The stuck food will rise to the surface. Rinse as usual afterward.

What recommendations are there to keep the cookware in good condition?

To keep the non-stick coating in optimum condition, store the cookware carefully, avoiding direct contact with metal or sharp objects. Dry thoroughly after each wash to prevent water spots and maintain the enamel's shine. Always allow the cookware to cool before washing. Immersing hot cookware in water can irreparably damage the base, affecting heat distribution and causing food to burn. Avoid using bleach or products containing chlorine, such as oven cleaners, as they damage both the non-stick coating and the enamel's shine.

To prolong the life of the non-stick coating, remove food residues after each use. Accumulated residues can carbonize and cause food to stick on subsequent uses.