Frequently Asked Questions
Using products from our Vitrinor and Magefesa brands will help you achieve exceptional results in the kitchen. Our products are made from high-quality, durable, and resistant materials. To get the most out of them, we recommend carefully reading the usage instructions. These will guide you on how to use the products correctly, ensuring optimal performance and perfect maintenance.
What should I do before first use?
Before using your cookware for the first time, it should be thoroughly washed, rinsed, and dried. Then, condition the non-stick surface with a thin layer of oil.
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What cleaning products can I use? Can I wash them in the dishwasher?
To clean the cookware, all you need is a soft sponge and hot water. The high-quality non-stick coating makes cleaning very easy. While our products are dishwasher-safe, to prolong their lifespan, we recommend washing them with hot water and a mild detergent.
Avoid using scouring pads or abrasive materials, as they can damage the surface. Chemicals in dishwasher detergents and high washing temperatures can weaken the non-stick coating and shorten the life of the cookware.
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To clean your cookware, all you need is a soft sponge and hot water. The high-quality non-stick coating makes cleaning extremely easy. Although our products are dishwasher-safe, if you want to prolong their lifespan, we recommend washing them simply with hot water and a mild detergent. Chemicals in dishwasher detergents and the high temperatures during washing can weaken the coating and shorten the life of the products. Avoid using scouring pads or abrasive materials to prevent damaging the surface.
Can I use the pan on gas, ceramic, or induction cooktops?
Vitrinor enameled steel products are suitable for all types of cooktops: gas, electric, ceramic, and induction. For induction cooktops, it is recommended to use medium heat.
For aluminum cookware ranges, please refer to the usage instructions regarding induction cooktops.
Never put the cookware in the microwave.
What types of utensils can I use to cook food in the pan?
We strongly recommend avoiding the use of metal or sharp utensils, as they can damage or deteriorate the surface of your cookware. To preserve the non-stick properties of your product for many years, always use wooden, silicone, or heat-resistant plastic utensils.
What precautions should I take while cooking?
Never leave a pan unattended on the heat while cooking, and avoid leaving an empty pan on the stove, as overheating could damage the non-stick coating.
It is not recommended to slide or drag the cookware on ceramic or induction cooktops, as this may scratch or damage the surface.
During cooking and when removing the cookware from the heat, always use protective gloves or pads to avoid burns. We recommend turning off the cooktop before handling the product.
How do I remove stuck food?
If, for some reason, you weren’t able to prevent food from burning, or there are residues stuck to the non-stick surface, you can easily remove them by filling the pan or casserole with water and adding a tablespoon of baking soda. Let it soak for a few minutes until the mixture turns brown. You will see the stuck food rise to the surface. Then, wash and rinse as you normally would.
Recommendations for keeping your cookware in good condition
To maintain the non-stick coating in optimal condition, store the cookware carefully, avoiding direct contact with metal or sharp objects. Dry thoroughly after each wash with a dry cloth—this will remove water spots and help maintain the natural shine of the enamel.
Always allow your pots and pans to cool down before washing. Submerging them in hot water while still very hot can cause irreparable damage to the base, leading to uneven heat distribution and possibly burning your food. Do not use bleach or chlorine-based oven cleaners, as they can damage both the non-stick coating and the enamel’s shine.
To prolong the life of the non-stick coating and keep it in perfect condition for every cooking session, it is important to remove food residues after each use. Otherwise, residues can accumulate on the surface and carbonize during future use, causing food to stick.
